About Us

Country-Wide Reach, Community Driven

Midwest Presort has been one of Indiana’s leading presort houses & lettershops since its founding in 1988. In 2003, Karen and Mark Scales took over ownership, and the company has seen a resulting dramatic increase in size, production and services. Today, we are a Certified Woman Owned Business (WBE), possessing a leadership team that has over 70 years of experience within the company.

As a small company, we are dedicated to working diligently with Indiana & surrounding area based businesses of all size. We are also committed to serving not only our customers, but also the community at-large. Midwest is an active charitable partner for numerous Indianapolis schools, religious organizations and other non-profits.

Midwest Presort prides ourselves on superior customer service in an industry that is constantly evolving and presenting new opportunities. Our goal is to help you or your company ease the hassle & nuances of mailing anyway possible. In short, let Midwest know what we can do for you!   


First Class Mail Pieces Presorted in 2019


Total Mail Pieces Inserted in 2019


Marketing Mail Pieces Developed in 2019

Meet The Team

Dedicated To Customer Service Excellence

Add Your Heading Text Here

We're here to Help

Send a Message Below

Primary Reasons For Loss Of Discouts & Mail Delay

    • Handwritten mail – Since presorting is performed on machines that use optical character recognition (OCR) software, mail that is handwritten is not as easily processed as mail with machine print.
    • Poor machine print – Rejected for the same reason as handwritten mail in those cases where machine print is too light, smudged, splattered or where letters are not spaced properly. As a rule, do not use fonts defined as bold, extended, or condensed. Also, do not use italic, highly stylized, or script-like fonts. Print should be black on a white background. The recommended type size is 10 to 12 points. Do not use any point size less than 8 or more than 18. Ensure that machine print is not skewed and is in the area (address block location) of the envelope that is 5/8” and 2 ¾” from the bottom of the envelope. Also, keep the address block location clear of any characters, logos, return addresses, etc. that is not part of the mail recipient’s address.
    • Barcode Clear Zone – Ensure that the area that is 5/8” from the bottom of the envelope by 4 ¾” long (from the right edge of the mail piece) is completely clear of any print, handwriting, logos, etc.
    • Envelope Color – To ensure readability of addresses by the OCR machines, envelopes should be white in color. Light colors or pastels may be acceptable.
    • Addressing – Eliminate punctuation where possible and use street designators (for example, BLVD or DR) and directionals (for example, NE or SW). Always use a hyphen if using a ZIP+4 code format (for example, 98765-4321). The OCR software reads addresses from the bottom up, so addresses should be written as:
      • Name
      • Suite or Apt #
      • Street
      • City, State, Zip Code
    • Window Envelopes – When using window envelopes, ensure that the address can be fully seen inside the window, even if tapped to one side or on top or bottom.
    • Undeliverable as Addressed Mail – Mail that does not contain a complete address or an address that does not exist in the US Postal Service database is unable to be processed by OCR presorting machines and must be mailed at the full postage rates.